How to Track Your Order

So, you ordered a fire T-shirt (or maybe a mug, or both) from West Palm Beach T-Shirts, and now you’re sitting there refreshing your email every five minutes like, “Where’s my stuff?” No worries—we got you. Tracking your order is easy, and we’re about to break it down step by step so you’ll never have to wonder if your package got lost in the Bermuda Triangle.

Step 1: Check Your Email for Your Tracking Number

Before you start plotting against the mailman, let’s make sure you actually got your tracking info.

Where to Find It:

  • After placing your order, we send a Confirmation Email with your order details.
  • Once your order ships, you’ll get a Shipping Confirmation Email with your tracking number inside.
  • If you don’t see either email, check Spam, Promotions, or any secret folder your email provider thinks is funny.

📩 Still can’t find it? Email info@westpalmbeachtshirts.com and we’ll hook you up.

Step 2: Click the Magic Tracking Link

Now that you’ve found your tracking number, it’s time to use it.

 How to Track Like a Boss:

1️⃣ Open your Shipping Confirmation Email and find your tracking number.
2️⃣ Click the tracking link in the email.
3️⃣ You’ll be redirected to the carrier’s site (USPS, UPS, FedEx, or DHL) where you can watch your package’s every move.

If your tracking link isn’t working, don’t panic! Just copy and paste your tracking number directly into one of these:

📌 Pro Tip: If your tracking hasn’t updated yet, don’t stress. Carriers take 24-48 hours to scan packages, especially if they’re still sitting in a warehouse plotting their escape.

Step 3: My Tracking Number Isn’t Updating – What Now?

It’s been a day (or two), and your tracking number is acting like it’s on vacation. Here’s what to do.

🛑 Stop, Wait, Breathe:

  • Give it another 24-48 hours—sometimes, shipping carriers take a minute to scan things.
  • If it’s been more than 5 business days with no update, email us at info@westpalmbeachtshirts.com, and we’ll investigate.
  • If you’ve been refreshing the page every 10 seconds, go drink some water and touch some grass. We promise it’s coming.

Step 4: My Package Says “Delivered,” But It’s Nowhere to Be Found

Nothing sends people into a spiral faster than “Delivered” when the package is nowhere in sight. Before you call the post office in a fit of rage, try this:

Where to Look:

✔ Check your mailbox, front porch, side door, bushes, and any secret package-hiding spots your delivery person likes to use.
✔ Ask your neighbors—sometimes, packages get dropped off at the wrong house.
✔ Wait 24 hours. Seriously, sometimes tracking updates before the driver actually drops it off.
✔ Still missing? Email info@westpalmbeachtshirts.com, and we’ll help you figure it out.

Step 5: What If My Package Is Actually Lost or Stolen?

If it’s been a few days, and your package is still playing hide-and-seek, here’s what you need to do:

📢 What to Do Next:

  • Check with your local post office. Sometimes, they hold packages without notice (because why not?).
  • If you suspect theft, file a report. If you live in a high-theft area, consider using a secure pickup location.
  • Email us at info@westpalmbeachtshirts.com, and we’ll do what we can to help.

Need Help? We Got You.

If you’ve done all the steps above and still need assistance, our team is ready to help.

📧 Email us at: info@westpalmbeachtshirts.com
📦 Subject Line: Help Tracking My Order – Order #[Your Order Number]

We’ll get back to you ASAP because we actually answer emails like responsible adults.